Frequently Asked Questions
Quick answers about our products, services and how to reach us.
What products does Dr. Tree offer?
Dr. Tree offers products in four categories: tree disease treatment, tree fertilizers and plant nutrition, termite treatment and control, and other tree-care products. Please see our Products page, or contact us for the current range and availability.
How can I order a product?
Use the “Inquire About This Product” or “Contact Us to Order” button on any product, or send us an inquiry through the contact form. Our team will confirm availability, price, pack size and delivery or collection details with you directly.
Does Dr. Tree provide on-site termite treatment?
Yes, Dr. Tree offers termite inspection and treatment as a paid service. Visits are arranged after the requirement, location, schedule and charges have been confirmed with you, subject to service availability in your area.
How can I request tree disease treatment?
Contact us through the inquiry form, phone or WhatsApp and describe the problem — tree type, symptoms and your location. Photos are very helpful. Our team will discuss a suitable service and arrange a visit once everything is agreed.
How are service charges determined?
Charges depend on factors such as the type of service, the number and size of trees, the condition being treated, the products required and the site location. The exact charges are confirmed with you before any work is scheduled.
Which areas do you serve?
Service availability depends on your location and our schedule. Please contact us with your city and we will confirm whether a visit can be arranged.
Do you guarantee results?
Tree health depends on many factors, including the condition of the tree, weather, soil and follow-up care. We do not promise guaranteed results, but we explain the recommended approach clearly and apply products according to their label directions.
How can I contact the company?
You can send an inquiry through the contact form on this website, or reach us by phone, WhatsApp or email using the details on our Contact page.
Still have a question?
Send us an inquiry — our team will be happy to help.